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Mixed Reality Software Solution for Remote Connectivity

Page last modified
Wednesday, May 4, 2022 - 13:40

RemoteSpark allows remote workers to establish a low-bandwidth, secure video and audio call with subject matter experts when they need help solving a complex problem. The expert, who can be located anywhere in the world, can then see what the remote worker sees and use holographic assets to support the task, all the while keeping the user heads-up and hands-free.


Robust Security Infrastructure Built to meet and beat the highest security standards, all communications and assets are fully end-to-end encrypted. To meet a wide range of data governance requirements, on-premise or cloud computing options are available a
A minimum of only 128kbps is required to operate voice & video calls, including 3D holograms, and IoT integrations. Reliable calls can run while connected to a mobile hotspot.
Multi-Step Animated Holograms Experts can drag and drop 3D holograms into the worker’s field of view. These holograms can be animated to show a multi-step process of a specific repair or task, improving comprehension. CAD files can be converted into 3D ho
Photo Capture & Annotation To facilitate task comprehension, subject matter experts can take photos of the worker’s field of view. These photos can then be annotated on and appear in the remote worker’s field of view as holograms. Experts can also annotat
RemoteSpark is the first mixed reality communication tool to be able to operate its backend in both cloud and on-premise environments.
IoT Enabled Holograms RemoteSpark can integrate your organization’s live-sensor data and IoT, rendering it on a hologram to inform your field workers of key metrics in real-time. Make complex data meaningful and actionable and increase situational awarene
The Hololens 2 is currently required to operate RemoteSpark.


Full Device Encryption It’s recommended that the Windows 10 PC/HoloLens hosting the RemoteSpark Client has BitLocker enabled to enforce full-disk encryption.
Network Activity All network activity between the client, server, and peer to peer (video calls) are always encrypted.
Implementation On-Premise or in the Cloud | Your data can live in the environment defined by your data governance policies
Remote Operations Low-Bandwidth Capabilities | Ideal for remote locations

Relative Business Impact

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Technology Readiness Level


Development Technology demonstration Mature / Proven
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About Kognitiv Spark

Kognitiv Spark is technology company and Microsoft MRPP Gold Partner recognized for its competency in secure, reliable, and network agnostic applications of Mixed Reality (MR) for remote support. Its flagship product, RemoteSpark™, is an industrial-grade platform that allows a remote worker the ability to establish a low-bandwidth, secure audio-visual call with a subject matter expert when they need real-time help in solving a complex problem. RemoteSpark can facilitate the transfer of photos, files, and multi-step animated holograms. Kognitiv Spark was founded in 2016 and supports a global footprint of clients and partners operating in manufacturing, energy, defence, public sector, marine, and other industrial sectors.

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